Choosing the Right Hot Tub Retailer and Manufacturer

 In Hot Tub Blog

Buying a hot tub that will keep you happy over the years often has as much to do with the retailer as it does with the manufacturer.

Below you’ll learn how to choose the right retailer for you.

Local Retailers

Buying a hot tub from a local retailer has a variety of benefits. For one, it often allows you to try out the hot tub during a wet test before you buy it. In addition, buying from a knowledgeable local dealer means you’ll get experienced answers to your questions about installation, maintenance, and service.

Before buying a hot tub from a local retailer, read online reviews and see what others’ experiences with them have been like. Knowing how long they’ve been in business and how long they’ve been selling the brand of hot tub you want to purchase is also important.

Also make sure to ask about service and whether they provide it year-round, since hot tub issues in winter often need to be quickly resolved. When you visit the dealer, notice how accommodating they are. Will they visit your home to do an inspection? Are they happy to answer your questions? Do they have parts on hand in case you need repairs, or will you have to order them?

Manufacturers

If you know you want a specific brand of hot tub, buying directly from the manufacturer can be a good idea. They will have more knowledge than anyone about their own products and sometimes have great deals on hot tubs.

If you’re thinking about buying directly from the manufacturer, find out how long they’ve been in business so you know they’ll be around in the future when you need assistance or parts. Also ask about service and delivery in your area and how quickly and easily they can get to you in case an issue arises.

Mass Merchants

You’ll want to be on the lookout for mass merchants, who encourage domestic manufacturers to create cheaper products of lesser quality. Although they’ll save you money upfront, they are differently constructed and this results in higher operating costs and more frequent breakdowns. Mass merchants also often change suppliers, which makes it harder for consumers to get parts and service. Working with the manufacturer or local dealer is typically easier.

Internet

If you decide to buy a hot tub from the internet, make sure the company has a good reputation, a phone number, and a physical address where you can contact and visit them. Otherwise you risk putting down a deposit and not receiving your hot tub or receiving a different hot tub than the one you ordered.

Now that you’ve learned about how to choose a good dealer or manufacturer for your hot tub, contact our team at Hayes Wellness today on 01803 872 666 or hello@hayeswellness.co.uk to find out more about finding the best hot tub for you.

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